This service is only available to patients registered with Walkley House & Stannington Medical Centres. Our opening hours are 8 am to 6 pm Monday to Friday. The online platform is available to use between: 7.50am and 5pm Monday to Friday. If you feel you have a clinically urgent enquiry in the times not covered by the platform and it cannot wait until the following working day please contact reception or 111. We aim to review all clinical enquiries that are submitted before 4 pm on the same working day, however we may not contact you the same day. Clinically urgent enquiries will be prioritised, but we may ask you to contact 111, or attend A&E if necessary. Important! If your enquiry is urgent and outside working hours please contact 111. If severe, please consider attending A&E or call 999.