The best way to order your repeat medication is via your NHS App

You can access the NHS App HERE

Repeat Prescriptions

Prescriptions CANNOT be taken by a receptionist over the telephone unless in exceptional circumstances.



We have introduced a prescription voicemail service for anyone who is unable to request their prescription online. To use this service, please choose 'option 2' when calling the surgery 

By requesting your prescription online, you are helping to reduce 30% of unnecessary calls into the surgery.

As well as the NHS App, you can also order online using SystmOnline via the link at the top of this page. You will need to have a userid and password to use this method. If you do not already have access, please contact the surgery.

Repeat prescriptions can also be ordered by marking your green slip with the items you require and then posting or giving this to the receptionist. 

We are not able to take requests for repeat prescriptions by telephone unless special arrangements are made with reception.

The prescriptions will be sent to the pharmacy 48 working hours after we receive the order. Please order prescriptions in plenty of time so that you do not run out of medication.


Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.