Patients are seen by appointment.
Please complete the Klinik online request form on the home page.
All requests recieved by 4pm will be reviewed by one of the team the same day. If your problem is assessed as urgent you will be contacted the same day to arrange a review. All other problems will be responded to in a timely manner decided by the clinical team.
CLICK HERE TO TAKE YOU TO THE KLINIK ONLINE REQUEST FORM
Evening and Weekend Appointments
Evening and weekend appointments are now available to patients of the practice. To find out more please ask the practice or visit www.primarycaresheffield.org.uk/patients.
Home visits are for either terminally ill patients, or truly bed bound patients in whom to travel to surgery premises by car would cause deterioration in their medical condition or unacceptable discomfort. In cases of common childhood symptoms including fevers, colds, coughs, earache, headache, diarrhoea/vomiting and most cases of abdominal pain, patients are almost always well enough to travel by car. The old wives tale that it is unwise to take a child out with a fever is untrue, and although these children may not be fit enough to travel by bus, or walk to the surgery, car transport is a sensible option and usually available from friends, relatives or taxi.
If a home visit is needed, please contact the surgery before 10:30.
Doctors do home visits after they have finished morning surgery and will arrange their visits according to the degree of urgency. Normally the doctors will contact the patient prior to visiting and encourage patients to attend the surgery, where possible, as we have more facilities available. Difficulty in getting to the surgery is not a valid reason for requesting a home visit, and this may be declined.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.