How to use Systmconnect

systmconnect

A helpful guide to our online form types

Medical Requests

New Condition Use this form if you have a new health problem that may need a same-day response.
Existing Condition Use this form if you need a follow-up appointment or want to book a non-urgent appointment for a pre-existing condition.
If you think you need to be seen today, please use the New Condition form instead.
Health Review

Use this form to request routine clinical appointments, such as: Cervical smears, Childhood vaccinations or Blood tests

Other Medical Request Use this form for miscellaneous clinical queries.
Please provide as much detail as possible to help the reviewing clinician process your request.

Administrative Requests

Doctor’s Letter Use this form to request a letter or report. Some letters are non-NHS work and may incur a private fee. We aim to complete these within 28 days. See our website for fee details
Fit Note (Sick Note) Use this form to request a fit note. You do not need a sick note for the first 7 calendar days of absence — you can self-certify. If you’re well enough to return to work, no documentation is required.
Medication Request

Use this form if you cannot request medication via the NHS App or you have medication queriesPlease include Medication name and Dosage

If you think you’re having a reaction to medication, please use the New Condition form.

Test Results Use this form if you cannot access your results via the NHS App.
For tests requested by the hospital, please contact the Consultant’s secretary directly.
Other Admin Request Use this form for any other administrative enquiry.

 

Log in for a better experience

IMPORTANT INFORMATION

You do not need login details to complete our online form, but we recommend logging in for a smoother experience.

Logging in means:

  • Your personal details will be auto-filled.
  • You won’t need to re-enter your information each time you contact us.

Why Register for Online Login?
Registering for online access using your NHS Login or Systmonline account makes completing our online forms quicker and easier. When you log in, your personal details,  such as your name, date of birth, and contact information are automatically filled in, saving you time and reducing the chance of errors. You’ll also be able to track your submissions and avoid re-entering the same information each time you contact us. If you haven’t registered yet, we highly recommend doing so to make your experience smoother and more efficient.

Page last reviewed: 01 October 2025
Page created: 30 March 2022